Terms of Service

These terms apply to all use of Burolix (burolix.de), provided by Zakriya Azmat Choudry, Am Vogelsang 2, 89079 Ulm, Germany ("we", "us"). Contact: info@burolix.de. Different terms of users do not apply.

Burolix gives general, informational guidance on German bureaucracy for international students: checklists, guides, document lists, appointment preparation, template letters, and an AI chat. Burolix does not provide legal advice and does not act on your behalf with any authority. Rules and office practices change; always confirm important details with the responsible office. See also our disclaimer.

Answers from the AI chat are generated automatically and can be incomplete or wrong. Premium includes up to 200 chat messages per calendar month.

Some features need a free account. Keep your password confidential. You can download your data or delete your account at any time in your account settings.

Your account and Premium are for your personal use only. Do not share your login, and do not copy, publish or pass on Burolix content (guides, document checklists, appointment prep guides, template letters) to others. Letters you fill in and send for your own matters are of course yours to use. If an account breaks this rule, we may block it after a prior warning.

Premium costs €4.99 per month or €49.99 per year. Prices are final prices. No VAT is charged under § 19 UStG (small business exemption). Payment is processed by Stripe; you pay in advance for each billing period. If a free trial is offered, it is shown before you pay and converts into a paid subscription at its end unless you cancel before then.

The contract is concluded when you complete checkout. You receive a confirmation and invoice by email.

Monthly subscriptions renew every month and can be cancelled at any time, effective at the end of the current month.

Yearly subscriptions run for one year. You can cancel at any time effective at the end of that year. After the first year, the subscription continues for an indefinite period and you can cancel it at any time with one month's notice; any amount paid in advance for the time after the end date is refunded pro rata.

You can cancel in your account settings, on our Cancel contracts here page (no sign-in needed), or by email to info@burolix.de. The right to cancel for good cause remains unaffected.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Zakriya Azmat Choudry, Am Vogelsang 2, 89079 Ulm, Germany, email: info@burolix.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and at the latest within 14 days from the day we receive your withdrawal, using the same means of payment you used, unless expressly agreed otherwise; you will not be charged any fees for this reimbursement. If you requested that the service begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you informed us of your withdrawal, compared with the full coverage of the contract.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible and on which you may regularly rely), limited to the damage typical and foreseeable for this type of contract. Otherwise our liability is excluded.

We may change these terms for future billing periods. We will tell you by email at least six weeks in advance; you can cancel before the change takes effect.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not remove the protection of mandatory provisions of the country where you habitually reside.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.